Remote wipe will only remove data from the device selected in step 5. Android phones using a product like Touchdown may only erase synced data instead of returning the device to its original factory settings. Be sure to issue the wipe command before you contact your carrier to turn off data services. Note: Since it’s customary to immediately cut off data network access when a device is lost or stolen, the exiled device will never be able to receive its wipe command. To do this, click Delete, and then Yes when you're prompted. When the wipe operation is completed, you should remove the device completely.Click Wipe all Data icon and then click Yes when you're prompted.In the left navigation pane, click General and choose Mobile devices.Log into Office 365 with your HawkID and HawkID password.ITS will never use this feature without the consent of the user.įor Outlook App users only - the remote wipe feature only wipes Outlook data - it does not reset the phone to its original factory settings. This feature is provided for the convenience of Office 365 account users. This procedure applies to, but is not limited to, any iPhone, iPad, iTouch, Android, and Windows Mobile devices that are configured to synchronize with an Office 365 mailbox. Issuing a remote wipe command will remove all synchronized information and personal settings from the device and return it to its original factory settings.
It is also a good practice to wipe a device that you are no longer using. This protects your identity and sensitive data by removing the information from your device.
If your mobile device is lost, stolen, or otherwise compromised, you can use Remote Security Administration to issue a remote wipe command for your device from Office 365 Outlook Web Access (OWA).
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